Service quality perception: A study of common service centers operating in rural areas

Farmers participation in the administration of rural service centers program in iran

The Quality Assessment of Family Physician Service in Rural Regions, Northeast of Iran in 2012

Background Following the implementation of family physician plan in rural areas, the quantity of provided services has been increased, but what leads on the next topic is the improvement in expected quality of service, as well. The present study aims at determining the gap between patients’ expectation and perception from the quality of services provided by family physicians during the spring a...

Operating system support for quality of service

The deployment of high speed, multiservice networks within the local area has meant that it has become possible to deliver continuous media data to a general purpose workstation. This, in conjunction with the increasing speed of modern microprocessors, means that it is now possible to write application programs which manipulate continuous media in real-time. Unfortunately, current operating sys...

Quality of life in adolescent pregnant women referring to comprehensive health service centers in Arak

Background and Aim: Pregnancy is a physiological condition that is associated with many physical and psychological changes. Co-occurring pregnancy with adolescence, which is a critical period in a person's life, may affect the quality of life of women. Therefore, this study was conducted to determine the quality of life in adolescent pregnant women referring to Arak Comprehensive Health Service...

Data envelopment analysis in service quality evaluation: an empirical study

Service quality is often conceptualized as the comparison between service expectations and the actual performance perceptions. It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty. Substantial literature has examined the concept of service quality, its dimensions, and measurement methods. We introduce the perceived service quality index (PSQI) as a sing...